Ernesto Rodriguez
Innovative product management Leader with 10+ years in launching & scaling software & hardware products. Expert in user-centered design, agile methodologies, & data-driven strategy.
Startup hustle with a strategic execution.
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Ascension Health | Senior Product Manager
Ascension Health | Senior Product Manager
(🏥Healthcare)
Led Ai Product Strategy: Facilitated cross-functional alignment on Ai initiatives, identifying high-impact use cases, streamlining priorities, and defining strategic themes across the product organization.
Developed AI Roadmap & Execution Plan: Facilitated the categorization of AI-driven solutions, balancing feasibility, business impact, and patient outcomes to shape the product roadmap for FY26 and beyond.
Established Key Metrics & Success Criteria: Standardized performance tracking across AI initiatives, defining measurable KPIs to drive improvements in patient engagement, scheduling efficiency, and operational scalability.
Mobile Messaging Solutions: Spearheading the development of innovative mobile messaging features, enhancing communication between healthcare providers and patients to improve care delivery and user satisfaction.
Patient Support Knowledge Base: Leading the creation and optimization of a comprehensive knowledge base, empowering patients with reliable, easily accessible health information while streamlining support operations.
Back-End Data Management: Collaborating with the EDSL team to oversee back-end data normalization and harmonization, ensuring seamless integration and presentation of unified datasets for front-end applications.
Cross-Functional Leadership: Partnering with engineering, design, and business teams to prioritize initiatives, deliver high-quality user experiences, and achieve strategic organizational goals.
Stakeholder Alignment: Aligning product strategies with organizational objectives, providing clear communication and direction to stakeholders across all levels.
Nov 2024- Current
Route | Head of Product
Route | Head of Product
(👷🏽♂️Field Services)
Spearheaded product vision & strategy, driving MRR growth as a key member of the leadership team.
Defined and managed amplitude analytics & unified backend systems across 3 products to enhance user analysis
Managed and staffed a diverse team of 10 technologists including product managers, engineers & designers.
Evaluated & integrated external vendor solutions for enhanced product of
Mar 2024- Oct 2024
Boston Consulting Group | Senior Product Manager
Boston Consulting Group | Senior Product Manager
(🏥Healthcare / 🔌Energy)
Executed digital transformation for an energy client, boosting efficiency by 50% with self-serve portal launch.
Managed 2 backend teams on a healthcare digital transformation product, achieving 30% customer satisfaction improvement & 40% cost reduction in six months.
Unified multiple patient portals into FHIR data store, establishing product requirements & coordinating timelines across six technical platform teams
Apr 2022- Mar 2024
Fetch Rewards | Senior Product Lead
Fetch Rewards | Senior Product Lead
(🛒Consumer / 🛍️Retail / 📱Mobile)
Led the development & successful launch of Social & Play features on the mobile app, driving 18 million MAU & achieving a top 15 ranking in the App Store.
Increased user engagement by over 10% by designing & implementing a new social feature for connecting with friends & learning how to optimize product usage.
Developed new game mechanics such as daily prizes & achievements & a competitive leaderboard improving daily user retention by 25%.
Apr 2021- Apr 2022
Level Ex Games | Senior Product Manager
Level Ex Games | Senior Product Manager
(🎮Gaming / 👨🏽⚕️Healthcare)
Led the development & successful launch of Social & Play features on the mobile app, driving 18 million MAU & achieving a top 15 ranking in the App Store.
Increased user engagement by over 10% by designing & implementing a new social feature for connecting with friends & learning how to optimize product usage.
Developed new game mechanics such as daily prizes & achievements & a competitive leaderboard improving daily user retention by 25%.
Apr 2020- Apr 2021
CoolerX | Senior Product Owner
CoolerX | Senior Product Owner
(🛒Retail / 📲IOT)
Successfully initiated & managed a 1-year pilot program for 75 retail stores, resulting in the expansion of contracts to 2,500 stores with Walgreens & two other retailers ahead of schedule by two months.
Led the redesign of the flagship product & IoT web app, leading to a substantial revenue boost & generating 38.1 million impressions in December 2019.
Introduced agile product development processes as the initial full-time product hire, improving team efficiency & productivity significantly.
Jan 2019 - Mar 2020
PatientPoint | Technical Product Manager
PatientPoint | Technical Product Manager
(🏥Healthcare / 📳Touchscreens)
Led strategy & delivery for two touchscreen products, achieving 100% growth in user retention, revenue, and business expansion annually, with two products accounting for 60% of total company revenue.
Facilitated seamless transition from offshore to in-house development teams, resulting in improved product quality & team synergy.
Apr 2013- Oct 2017
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